Privacy policy

This Privacy Policy Describes How Nationalbunker (“Nationalbunker”, “We”, “Us”, “Our”) Collects, Uses, And Protects Personal Data When You Visit Or Purchase From Nationalbunker.store.

We Process Personal Data In Accordance With The Swiss Federal Act On Data Protection (revFADP / nDSG). For Visitors And Customers In The European Union, We Also Honour The Rights Granted By The General Data Protection Regulation (GDPR).

Data Controller

The Data Controller Responsible For Personal Data Processed Through This Website Is:

Nationalbunker
Nils Weibel
Schwandstrasse 84
3634 Thierachern
Switzerland

Email For Privacy Inquiries: contact@nationalbunker.store

Nationalbunker Is Operated As A Sole Proprietorship Without Commercial Register Entry And Is Not Subject To Swiss Value-Added Tax. We Do Not Have An Appointed Data Protection Officer As We Do Not Meet The Statutory Threshold That Would Require One. The Owner Is Personally Responsible For Privacy Inquiries.

What Data We Collect

Information You Provide

Order Data: Name, Shipping Address, Billing Address, Email Address, And Optionally Phone Number When You Place An Order.
Payment Data: Payment Card Or Banking Information Is Collected And Processed By Our Payment Providers (Shopify Payments, Klarna, Twint). We Do Not Store Full Payment Card Numbers On Our Servers.
Communication Data: Email Correspondence, Contact Form Submissions, And Any Information You Send To Us Voluntarily.
Marketing Opt-Ins: Email Address And Consent Status If You Subscribe To Our Newsletter.
Account Data: If You Create A Customer Account, We Store Your Login Email, Hashed Password, And Order History.

Information Collected Automatically

Device And Browser Data: IP Address, Browser Type, Device Type, Operating System, Referring URL, Pages Viewed, And Timestamps.
Cookies And Similar Technologies: Session Cookies, Analytics Cookies, And Marketing Cookies Where You Have Consented.

Why We Collect It

We Process Personal Data On The Following Legal Bases:

Contract Performance: To Process Your Order, Handle Payment, Arrange Shipping, And Provide Customer Service. Without This Data We Cannot Fulfil A Purchase.
Legal Obligation: To Comply With Swiss Bookkeeping Law, Which Requires Us To Retain Transaction Records For Ten Years.
Legitimate Interest: To Prevent Fraud, Secure Our Website, Improve Our Services, And Respond To Support Inquiries.
Consent: For Newsletter Marketing, Analytics Cookies, And Marketing Cookies. You May Withdraw Consent At Any Time.

Third Parties And Sub-Processors

We Rely On A Small Number Of Carefully Selected Service Providers To Operate The Store. Each Receives Only The Data They Need.

Platform And Hosting

Shopify Inc. (Headquartered In Canada): Hosts The Store And Processes All Order, Customer, And Browsing Data On Our Behalf.

Payment

Shopify Payments / Stripe: Card Payments.
Klarna AB (Sweden): Buy-Now-Pay-Later And Invoice Payments.
Twint AG (Switzerland): Swiss Mobile Payments.
Apple Pay / Google Pay: Tokenised Card Payments.

Shipping

Schweizerische Post (Swiss Post): Domestic And International Delivery, Tracking, Customs Declarations.

Analytics And Marketing

Shopify Analytics: Aggregated Traffic Data.
Newsletter Provider: Email Newsletter Delivery (See Newsletter Section For Details).
Meta Pixel / Other Marketing Pixels: Only Active With Your Cookie Consent.

A Current List Of Sub-Processors Is Available On Request By Emailing contact@nationalbunker.store.

International Data Transfers

Shopify Inc. Is Headquartered In Canada, And Some Of Our Sub-Processors Operate Servers In The United States Or Other Countries Outside Switzerland And The European Economic Area.

For Transfers To Countries Without An Adequacy Decision Recognised By Swiss Or EU Authorities, We Rely On The European Commission’s Standard Contractual Clauses (SCCs), The Swiss Addendum Where Applicable, And Additional Technical Safeguards Implemented By The Service Providers Themselves.

Canada Benefits From A Partial Adequacy Decision Of The European Commission For Commercial Activities. The Swiss Federal Council Has Recognised Canada As Providing Adequate Data Protection For Personal Data Subject To PIPEDA.

Cookies And Tracking Technologies

Our Website Uses Cookies And Similar Technologies. Cookies Are Small Text Files Stored On Your Device That Allow Us To Recognise You On Return Visits And Improve Your Experience.

Categories We Use

Strictly Necessary: Required For The Cart, Checkout, And Account Login. These Cannot Be Refused Without Breaking Site Functionality.
Performance / Analytics: Help Us Understand How Visitors Use The Site. Set Only With Your Consent.
Marketing: Used For Retargeting And Personalised Advertising. Set Only With Your Consent.

You Can Manage Your Cookie Preferences Through Our Cookie Banner Or By Adjusting Your Browser Settings. Refusing Non-Essential Cookies Will Not Prevent You From Using The Store.

Data Retention

Order And Invoice Records: Retained For Ten Years As Required By Swiss Bookkeeping Law (Art. 958f OR).
Customer Account Data: Retained While Your Account Is Active. You May Request Deletion At Any Time, Subject To Outstanding Legal Retention Periods.
Newsletter Subscription: Retained Until You Unsubscribe.
Communication Logs: Retained For Up To Three Years After The Last Interaction Unless A Longer Period Is Required.
Cookies: Vary By Cookie. Session Cookies Are Deleted When You Close Your Browser. Persistent Cookies Expire Within A Defined Period.

Your Rights

You Have The Following Rights Regarding Your Personal Data:

Right Of Access: Obtain Confirmation Of Whether We Process Your Data And A Copy Of That Data.
Right To Rectification: Correct Inaccurate Or Incomplete Data.
Right To Erasure: Request Deletion Of Your Data, Subject To Statutory Retention Obligations.
Right To Restriction: Restrict How We Process Your Data In Specific Circumstances.
Right To Data Portability: Receive Your Data In A Structured, Machine-Readable Format.
Right To Object: Object To Processing Based On Legitimate Interest, Including Direct Marketing.
Right To Withdraw Consent: Withdraw Any Consent You Previously Gave, Without Affecting Past Lawful Processing.

Filing A Complaint

Switzerland: Eidgenössischer Datenschutz- Und Öffentlichkeitsbeauftragter (EDÖB), Feldeggweg 1, 3003 Bern. www.edoeb.admin.ch
EU: The Data Protection Authority In Your Country Of Residence Or Place Of Alleged Infringement.

How To Exercise Your Rights

Send Your Request To contact@nationalbunker.store. We Will Respond Within 30 Days. We May Need To Verify Your Identity Before Processing Certain Requests.

Exercising Your Rights Is Free Of Charge Unless A Request Is Manifestly Unfounded Or Excessive.

Data Security

We Implement Appropriate Technical And Organisational Measures To Protect Your Data:

SSL / TLS Encryption For All Traffic Between Your Browser And Our Store.
Access Controls Limiting Who Can View Order And Customer Data.
Reliance On PCI-DSS-Certified Payment Providers For Card Data.
Regular Review Of Sub-Processor Security Practices.

No Method Of Transmission Over The Internet Is Fully Secure. While We Apply Industry Standards, We Cannot Guarantee Absolute Security.

Children

Our Store Is Not Directed At Persons Under The Age Of 16. We Do Not Knowingly Collect Personal Data From Minors. If You Believe A Minor Has Provided Personal Data To Us, Please Contact Us So We Can Delete It.

If You Subscribe To Our Newsletter, We Use Your Email Address To Send You Information About New Pieces, Restocks, And Occasional Editorial Notes. Subscription Is Voluntary And Based On Your Consent.

You Can Unsubscribe At Any Time By Clicking The Unsubscribe Link In Any Newsletter, Or By Emailing contact@nationalbunker.store. After Unsubscribing, Your Email Will Be Removed From The Active Mailing List.

Changes To This Policy

We May Update This Privacy Policy From Time To Time. The Date Of The Most Recent Update Is Shown At The Top Of This Page. Material Changes Will Be Communicated Via The Website Or, Where Appropriate, By Email To Newsletter Subscribers.

Contact

For Any Question Or Request Regarding This Privacy Policy Or The Processing Of Your Personal Data, Please Contact Us At contact@nationalbunker.store.